Program Description

This program of study is designed to provide students with foundation skills and knowledge in various technical areas (e.g., information technology, computer-aided drafting, electronics). In addition, this program is further designed to teach the student the necessary business skills and academic knowledge for entry-level management positions in a technical environment.

Program Objectives

Upon completion of this program students should be able to demonstrate the ability to participate as a team member or to manage projects that:

1. Define and recommend solutions to information technology related problems encountered during normal operations of a small or mid-sized business entity using appropriate computing technologies.
2. Analyze, design, construct, install, test, troubleshoot, and maintain a variety of computer systems and networks.
3. Create and maintain high-level language programs in support of organizational needs.
4. Communicate effectively to both individuals and groups, orally and in writing, using industry standard software (e.g., Microsoft Office).
5. Think critically at a conceptual level and by using mathematical analysis as well as the scientific method; write and speak effectively; use basic computer applications; and understand human behavior in the context of the greater society in a culturally diverse world.

Potential Job Position Titles

• Computer Software Engineer
• Computer Software Application Developer
• Computer Software Systems Engineer
• Network Systems Administrator
• Computer Systems Administrator
• Network Systems and Data Communications Analyst
• Database Administrator
• Computer Systems Analyst

Program Length
The average length of time for a student taking a full course load is nine semesters (36 months).

Program Content
A minimum of 131 semester credit hours is required for graduation.

Required Management Core Courses
All courses, 33 semester credit hours, are required.

AC 103 Accounting I
This introductory accounting course provides the practical application of the concepts and principles of the accounting cycle for service businesses. Topics include an overview of accounting concepts and procedures; analyzing and recording transactions; beginning the accounting cycle by journalizing, posting, and working with the trial balance; using worksheets, financial statements, and adjusting entries; completing the accounting cycle with adjusting, closing, and post-closing trial balance; working with cash and its control; working with accounting systems, journals, internal controls and an introduction to cash flow management.

AC 220 Finance
This course introduces corporate financial management and analysis. Topics include evaluating financial performance; measuring cash flow; forecasting and planning; and capital budgeting and the cost of capital.

BU 106 Introduction to Management
This course introduces the environment of American business with an overview of various topics that serve as a foundation for further study of business. Topics include the environments that businesses operate in; the organizational structures of businesses; management functions in enterprises; and the challenges of managing marketing, operations, information technology, finance, and human resources.

BU 204 The Digital Firm and Business Communications
This course presents an overview of technology-based issues within a business environment. Topic include the concept of digital firms and ERP systems in the areas of marketing, operations, human resources, manufacturing, finance, social networking, and supply-chain management. Additional areas to be discussed are privacy issues, government regulations, and technology on a global scale.

BU 206 Business Law
This course provides a study of the American legal system and its effect on business and business organizations, as well as an overview of the ethical issues that businesses encounter. Topics include business law and ethics, contracts and sales, consumer protection issues, agency and employment issues, the regulation of business organizations, analyzing risk-bearing devices, and dealing with real property issues.

BU 209 Leadership and Team Dynamics
This course provides students with a foundation of knowledge regarding leadership practices and theories. The student should develop an operational understanding of leadership concepts and theories to engage and reflect on leadership topics. Course topics include leadership models, collaboration, management styles, handling conflict, and ethical issues involved in leadership.

BU 220 Principles of Marketing
This course provides a practical and managerial approach to the principles and applications of marketing in organizations and in the marketplace. Topics include the marketing process and strategic planning; the global marketing environment; developing marketing opportunities and strategies; developing the marketing mix through product development, pricing strategies, distribution channels, and promotion techniques; and managing marketing through customer relationships, social responsibility, and marketing ethics.

BU 301 Organizational Behavior and Human Relations
This course examines the nature of organizational behavior through the study of individuals, groups and intergroup relationships. Topics include: interpersonal relations; organizational design; the structure and factors affecting organizational design; the impact of technology, power and politics; organization culture change and development; cultural diversity; ethical decision-making; and motivational theory and programs.

BU 407 Quantitative Decision Making
This course presents an overview of problem modeling and decision-making. The class will introduce students to several quantitative models applicable to problems in a variety of functional areas of business. Students will be able to apply quantitative analysis to real-world management problems.

EC 111 Principles of Microeconomics
This course provides an overview of economics and the economy from a microeconomics perspective. Topics include: economic analysis; factors in the market system; market structure and pricing strategies; the availability of resource markets; supply and demand; and the impact of public policy on markets.

EC 121 Principles of Macroeconomics
This course provides an overview of economics and the economy from a macroeconomics perspective. Topics include: an introduction to economic concepts; the fundamentals of macroeconomics; macroeconomic theory and policy; the role of money, banking, and monetary policy; and the relationship of macroeconomics to the global economy.

Required Courses in Computer Networking and Security Technology
All courses, 40 semester credit hours, are required.

IS 112 Computer Networks
This course provides instruction in network design and technologies using the Open Systems Interconnection (OSI) model. Topics include network fundamentals, the OSI model, network operating systems, TCP/IP fundamentals and utilities, network installation and upgrades, network remote access configuration and protocols, network administration and security, fault tolerance and disaster recovery considerations and procedures, and network troubleshooting procedures.

IS 185 Computer Architecture and Troubleshooting
This course provides instruction in microcomputer software and hardware concepts using the latest technology and troubleshooting techniques. Topics include the function and purpose of hardware and software; system board components and memory management; working with floppy and hard drives; supporting input and output devices; multimedia technology; supporting operating systems, printers, and notebook computers; troubleshooting fundamentals, applying disaster recover techniques, and developing maintenance plans; and working with networks and the Internet.

IS 191 Linux Administration
This course introduces the capabilities and features of Linux as a multi-user operating system. Topics include system planning and installing a Linux system, managing desktop interfaces, working with the shell and text files, the role of the system administrator, performing system administrator tasks such as managing system resources and creating scripts, and performance tuning and troubleshooting techniques.

IS 421 Firewall Security This course provides instruction in the fundamental theories and practices of firewall operation. Topics include deployment planning; installation, configuration, management and troubleshooting of both hardware and software based firewalls. Mastery of advanced TCP/IP operating principles and associated business practices is required. Lab covers a wide variety of firewall products.

IS 282 Network Security
This course introduces basic security principles, such as establishing an effective security policy, and about the different types of hacker activities that you are most likely to encounter. It also will instruct the student in the latest security industry recommendations and how to properly protect leading OS servers in a variety of settings and how to conduct security audits.

IS 284 Routers and Switches I
This course introduces part one of concepts and procedures required to utilize industry standard switches and routers in multi-protocol internetworks. Topics include exploring router components and their function, configuring routers according to the industry standard Operating System (OS), routing fundamentals in a subnetted network infrastructure; and LAN design technologies. The class focuses on the TCP/IP protocol suite, IP addressing in regards to function and importance in a routed environment. Routing protocol basics such as static and dynamic routing techniques are covered with extensive labs and hands-on exercises. The class goes into detail concerning the design and usage of Access Control Lists to enhance network security and control the flow of traffic across routed networks.

NT 180 Network and Server Operating Systems
This course provides instruction in current leading operating systems and servers. Topics include installing the system and server; implementing and conducting administration of resources; implementing, managing, and troubleshooting hardware devices and drivers; monitoring and optimizing performance, reliability and availability; managing, configuring, and troubleshooting storage use; configuring and troubleshooting the desktop environment and network connections; implementing, managing, and troubleshooting network protocols; and implementing, monitoring, and troubleshooting security.

NT 200 Network Infrastructure Administration
This course is designed to provide instruction in implementing and administering a current leading operating system network infrastructure. Topics include installing, configuring, managing, monitoring, and troubleshooting DNS; installing, configuring, managing, monitoring, and troubleshooting network protocols; installing, configuring, managing, monitoring, and troubleshooting WINS; installing, configuring, managing, monitoring, and troubleshooting IP routing; installing, configuring, and troubleshooting Network Address Translation; and installing, configuring, managing, monitoring, and troubleshooting Certificate Services.

NT 320 Wireless Networking Fundamentals
This course provides instruction on both general and specific wireless technologies. Topics include wireless theory, including radio frequency and infrared transmissions. It also covers wireless topologies, access points, wireless bridges, antenna theory, wireless security, site surveys, and troubleshooting techniques.

Elective Courses in Computer Networking and Security Technology
A minimum of 16 semester credit hours is required. A minimum of four semester credit hours must be comprised of 300 level courses.

CJ 430 Financial Crimes

HS 330 Cybercrime IS

IS 103 Programming Logic

IS 108 Internet Foundation

IS 144 Introduction to WAN and Telecommunications

IS 180* Database Concepts and Appications I

IS 186 Computer Architecture and Troubleshooting II

IS 209 Novell Network Administration IS 212 Database Concepts and Applications II

IS 214 SQL Server Administration

IS 218 Web Graphics

IS 239 TCP/IP

IS 286 Routers and Switches II

NT 120 Emerging Operating Systems

NT 160 Network Operating Systems

NT 170 Server Operating Systems

NT 220 Designing Directory Services

NT 224 Database Design on a SQL Server

NT 230 B uilding Scalable Networks

NT 305 Virtualization

NT 325 System Administration Scripting

NT 341 Mail Servers

NT 343 Computer and Network Forensics

NT 350 Designing Network Infrastructure

NT 353 Network Defense

NT 355 Platform Integration

*Note: Students in the state of Ohio must take IS 180.

Required Capstone or Internship
BU 491 Capstone Project
This is an integrative course that allows students to identify a real-world problem and provide a recommended solution. Each student selects a topic or project with instructor approval and completes a paper which documents the process including the use of industry-standard research methods. Students are required to make a professional oral presentation of their project analysis and recommendations.

OR

BU 494 Internship
This is an elective course in business-related bachelor degree programs that students take in their senior year. The career internship course is designed for students interested in pursuing a career in any of the following fields of study: Accounting, Business Administration, Entrepreneurship, Human Resources, International Studies, Marketing, Legal Studies, and Technology Management. The outcome of the internship is an informed student fully apprised of the opportunities his, her degree program offers for professional growth. During the internship phase of training, the student will experience various aspects of working in the actual field that the student has been educated for. The internship is designed to provide the student with the opportunity to experience and participate in duties typical of a contemporary work place setting. Student learning will center on observing experienced personnel, as well as, participating in actual hands-on procedures under close supervision of trained professionals.

Required Courses in General Education
Students enrolled in bachelor degrees must complete a minimum of 37 semester credit hours in general education distributed among the following disciplines. A minimum of 9 semester credit hours must be upper level (300-400 level courses). Refer to the General Education section of the catalog for Herzing University courses that would satisfy these requirements.

1 Semester Credit Hour in Information Literacy
6 Semester Credit Hours in English Composition or Literature
3 Semester Credit Hours in Speech
4 Semester Credit Hours in Computer Applications
7 Semester Credit Hours in Mathematics (College Algebra or Above)***
4 Semester Credit Hours of Natural Science with a Lab Component
3 Semester Credit Hours in Social or Behavioral Science
3 Semester Credit Hours in Humanities with a Critical Thinking Focus **
3 Semester Credit Hours in Cultural Diversity
3 Semester Credit Hours of General Education Electives

* Transfer students may use three semester credit hour courses transferred from other colleges to satisfy these discipline requirements. Any resulting deficiency in the total of 37 semester credit hours required in general education may be made up with general education electives from any of the listed disciplines.

** A course with a critical thinking focus would be a course that addresses the theories and application of critical analysis with an emphasis on developing sequential reasoning skills. Examples may be courses in critical thinking, philosophy, logic, or science.

*** Students in the Bachelor of Science with a Concentration in Business Management program must take MA 320 Statistics.

Personal Development Courses
A minimum of two semester credit hours is required in addition to PD 214.

PD 100 Student Success Skills
This course provides instruction in the both theory and practice of personal growth that lead to successful life experience. Topics include research in critical self-analysis of student habits and attitudes; and psychological impediments to successfully setting and achieving personal goals. 1.0 credit hour. Prerequisite: None.

PD 120 Personal Financial Management
This course deals with the concepts of personal financial planning and financial control. Topics center on critical self examination of student planning techniques through analysis and research of personal financial legal documents, checking accounts and banking services; income tax procedures; savings methods; investment planning; risk management and insurance; and credit records, credit law, and the cost of credit. 1.0 credit hour. Prerequisite: None.

PD 150 Client Services
This course provides a critical examination of issues embedded in the practice of providing client service. Topics include research about best practice in customer service and communication techniques; psychologically based methods for dealing with the management of customer complaints; and the roles of a customer service employee and supervisor within ethical boundaries and common business practice. 1.0 credit hour. Prerequisite: None.

PD 200 Career Development Seminar
This seminar provides an opportunity for the student to apply critical self-examination techniques and processes for developing a career path and an awareness of the need to embed life-long learning into career management. Topics include career planning research, job searching, developing career search documents, and refining interview and communication skills within an awareness of psychological boundaries implicit in this process. Successful completion of this course requires the creation of a professional resume suitable for e-mail. 1.0 credit hour. Prerequisite: None.

PD 214 AS/AAS/BS Internship Preparation
This course will assist students in finding and securing the elective internship experience for credit in either an Associate or Bachelor program. Students must pass this course in order to be cleared to start working at their internship site. Students will discover ways to approach a facility about an internship, access the tools they will need to successfully get your internship approved and successfully land an internship that correlates to your field of study.

(Courses are subject to change. Please call (330) 724-1600 or toll free at (800) 311-0512 to request the current course schedule.)