Think critically at a conceptual level and by using mathematical analysis as
well as the scientific method; write and speak effectively; use basic computer
applications; and understand human behavior in the context of the greater
society in a culturally diverse world.
Potential Job Titles
Potential entry-level management positions for graduates of this program depend on the
discipline of the associate degree used as the foundation for the degree. Titles include but
are not limited to health care administrator, medical office manager, health care human
resources representative, client services representative, and clinical services supervisor.
Program Length
The average length of time for a student taking a full course load is five semesters (20
months) after completing an applicable associate's degree.
Program Content
A minimum of 121 semester credit hours is required for graduation.
Required Courses in Business
All courses, 30 semester credit hours, are required.
AC 103 Accounting I
This introductory accounting course provides the practical application of the concepts and principles of the accounting cycle for service businesses. Topics include an overview of accounting concepts and procedures; analyzing and recording transactions; beginning the accounting cycle by journalizing, posting, and working with the trial balance; using worksheets, financial statements, and adjusting entries; completing the accounting cycle with adjusting, closing, and post-closing trial balance; working with cash and its control; working with accounting systems, journals, internal controls and an introduction to cash flow management.
BU 106 Introduction to Management
This course introduces the environment of American business with an overview of various topics that serve as a foundation for further study of business. Topics include the environments that businesses operate in; the organizational structures of businesses; management functions in enterprises; and the challenges of managing marketing, operations, information technology, finance, and human resources.
BU 204 The Digital Firm and Business Communications
This course presents an overview of technology-based issues within a business
environment. Topics include the concept of digital firms and ERP systems in the areas
of marketing, operations, human resources, manufacturing, finance, social networking,
and supply-chain management. Additional areas to be discussed are privacy issues,
government regulations, and technology on a global scale.
BU 209 Leadership and Team Dynamics
This course provides students with a foundation of knowledge regarding leadership
practices and theories. The student should develop an operational understanding
of leadership concepts and theories to engage and reflect on leadership topics.
Course topics include leadership models, collaboration, management styles, handling
conflict, and ethical issues involved in leadership.
BU 220 Principles of Marketing
This course provides a practical and managerial approach to the principles and applications of marketing in organizations and in the marketplace. Topics include the marketing process and strategic planning; the global marketing environment; developing marketing opportunities and strategies; developing the marketing mix through product development, pricing strategies, distribution channels, and promotion techniques; and managing marketing through customer relationships, social responsibility, and marketing ethics.
BU 301 Organizational Behavior and Human Relations
This course examines the nature of organizational behavior through the study
of individuals, groups and intergroup relationships. Topics include: interpersonal
relations; organizational design; the structure and factors affecting organizational
design; the impact of technology, power and politics; organization culture change and
development; cultural diversity; ethical decision-making; and motivational theory and
programs.
BU 407 Quantitative Decision Making
This course presents an overview of problem modeling and decision-making. The
class will introduce students to several quantitative models applicable to problems
in a variety of functional areas of business. Students will be able to apply quantitative
analysis to real-world management problems.
EC 111 Principles of Microeconomics
This course provides an overview of economics and the economy from a
microeconomics perspective. Topics include: economic analysis; factors in the market
system; market structure and pricing strategies; the availability of resource markets;
supply and demand; and the impact of public policy on markets.
HC 310 Medical Law and Ethics
The course will emphasize both legal questions and ethical considerations in the
modern medical organization. Contracts and the physician-patient relationships
will be addressed. Legal proceedings, such as interrogatories and depositions, will
be described. In the area of medical ethics, the issues of patient confidentiality and
standards will be addressed.
HI 305 Health Care Finance
This course introduces the unique aspects of health care finance, including payment
sources and reimbursement methodologies, emerging industry trends, resource
management, cost, benefit analysis, case mix management, compliance and
reimbursement audit processes, and charge-master management.
Required Courses in Healthcare Management
All courses, 12 semester credit hours, are required.
HC 305 Health Care Human Resource Management
This course focuses on the links that exist among strategy, organizational design
and behavior, and human resources management in the health care environment.
Students will learn about diversity, recruiting and retaining staff, job analysis, training
and development, leadership development, physician practice management and
medical staff relations, and labor relations.
HC 311 Management of Patient Records
This course covers the structure and content, technical evaluation and completion,
and retention and storage of patient health records in acute care and non-acute care
settings. Best practices in health record documentation will be reviewed.
HC 405 Health Care Quality
This course covers the latest trends in health care quality control and performance
improvement and serves as a solid base of performance-improvement foundations,
fundamentals, and core principles.
HI 300 Epidemiology and Applied Health Care Statistics
This course introduces concepts of epidemiology, basic biostatistics, vital statistics,
and data collection and data presentation.
HI 450 Advanced Health Care Information Systems
This is a course in the design and implementation of information systems specifically
designed to store and process health care data information and file structures, systems
development, human factors and user, interface design, data warehousing, data storage
and retrieval, and systems life cycle. Basic security principles of effective security
policies, including HIPAA's security rule, risk assessment, user tracking, permissions,
audit and control systems, and data recovery, are also addressed.
Required Capstone or Internship
HC 490 Healthcare Management Internship
This course, which students take in their senior year, is designed for students interested
in pursuing a career in health care management. The outcome of the internship is an
informed student fully apprised of the opportunities his, her degree program offers for
professional growth. During the internship phase of training, the student will experience
various aspects of working in the actual field that the student has been educated for.
The internship is designed to provide the student with the opportunity to experience
and participate in duties typical of a contemporary work place setting. Student learning
will center on observing experienced personnel, as well as, participating in actual
hands-on procedures under close supervision of trained professionals.
OR
HC 492 Capstone Project
Students work in project teams on an industry-sponsored or instructor-approved
project. The project teams perform all facets of product and process design from
inception to marketing the product. Students will be required to perform problem
identification, formulation of design specifications, and integration of criteria based on
customer needs, production costs, and marketing issues. Project teams are expected to provide interim reports to the sponsor or to the class, a final project report, and a final
presentation.
Transfer Credits from Associate Degree in Healthcare and Open Electives
A minimum of 37 semester credit hours is required from a combination of open
electives and credits transferred from the core (non-general education) courses of a
health care related associate degree.
• Transfer Credits in Healthcare
Up to 37 semester credit hours from core courses (non-general education
courses) may be transferred from a health care related associate degree.
Applicable associated degree disciplines include but are not limited to:
laboratory technology, medical assisting, dental assisting, medical billing,
medical coding, medical office administration, nursing, surgical technology,
radiological technology, physical therapy assisting, and therapeutic massage.
Note: General education transfer credits are applied under general education.
• Open Elective Courses
Student not transferring 37 semester credits hours in health care core courses
may make-up the difference with open electives.
Required Courses in General Education
Students enrolled in bachelor degrees must complete a minimum of 37 semester credit
hours in general education distributed among the following disciplines. A minimum of
9 semester credit hours must be upper level (300-400 level courses). Refer to the General
Education section of the catalog for Herzing University courses that would satisfy these
requirements.
1 Semester Credit Hour in Information Literacy
6 Semester Credit Hours in English Composition or Literature
3 Semester Credit Hours in Speech
4 Semester Credit Hours in Computer Applications
7 Semester Credit Hours in Mathematics (College Algebra or Above)***
4 Semester Credit Hours of Natural Science with a Lab Component
3 Semester Credit Hours in Social or Behavioral Science
3 Semester Credit Hours in Humanities with a Critical Thinking Focus **
3 Semester Credit Hours in Cultural Diversity
3 Semester Credit Hours of General Education Electives
* Transfer students may use three semester credit hour courses transferred from
other colleges to satisfy these discipline requirements. Any resulting deficiency in
the total of 37 semester credit hours required in general education may be made
up with general education electives from any of the listed disciplines.
** A course with a critical thinking focus would be a course that addresses the theories
and application of critical analysis with an emphasis on developing sequential
reasoning skills. Examples may be courses in critical thinking, philosophy, logic, or science.
*** Students in the Bachelor of Science with a Concentration in Business Management
program must take MA 320 Statistics.
Personal Development Courses
A minimum of two semester credit hours is required in addition to PD 214.
PD 100 Student Success Skills
This course provides instruction in the both theory and practice of personal growth that lead to successful life experience. Topics include research in critical self-analysis of student habits and attitudes; and psychological impediments to successfully setting and achieving personal goals. 1.0 credit hour. Prerequisite: None.
PD 120 Personal Financial Management
This course deals with the concepts of personal financial planning and financial control. Topics center on critical self examination of student planning techniques through analysis and research of personal financial legal documents, checking accounts and banking services; income tax procedures; savings methods; investment planning; risk
management and insurance; and credit records, credit law, and the cost of credit. 1.0 credit hour. Prerequisite: None.
PD 150 Client Services
This course provides a critical examination of issues embedded in the practice of providing client service. Topics include research about best practice in customer service and communication techniques; psychologically based methods for dealing with the management of customer complaints; and the roles of a customer service employee
and supervisor within ethical boundaries and common business practice. 1.0 credit hour. Prerequisite: None.
PD 200 Career Development Seminar
This seminar provides an opportunity for the student to apply critical self-examination techniques and processes for developing a career path and an awareness of the need to embed life-long learning into career management. Topics include career planning research, job searching, developing career search documents, and refining interview
and communication skills within an awareness of psychological boundaries implicit in this process. Successful completion of this course requires the creation of a professional resume suitable for e-mail. 1.0 credit hour. Prerequisite: None.
PD 214 AS/AAS/BS Internship Preparation
This course will assist students in finding and securing the elective internship experience for credit in either an Associate or Bachelor program. Students must pass this course in order to be cleared to start working at their internship site. Students will discover ways to approach a facility about an internship, access the tools they will need to successfully get your internship approved and successfully land an internship that correlates to your field of study.
(Courses are subject to change. Please call (330) 724-1600 or toll free at (800) 311-0512 to request the current course schedule.)
